Plumbing & HVAC Services in Stafford Township, NJ

HVAC Service Summary Navien Combi Boiler – No Heat / No Hot Water FINDINGS Upon arrival, the customer stated that they had no heat or hot water from their Navien combination boiler. • Inspected the system and contacted Navien technical support for troubleshooting assistance. • Reviewed the unit’s service history with Navien technical support. • Confirmed that the internal circulation pump was not operating properly. • Identified concerns with the three-way diverter valve, which appeared to be sticking intermittently. • Noted that the system had required flushing more than once annually, potentially due to the sticking three-way valve. RECOMMENDATIONS 1. Internal Circulation Pump Replacement • Recommended replacing the failed internal circulation pump to restore proper water circulation and system operation. 2. Three-Way Diverter Valve Replacement • Recommended replacing the three-way diverter valve due to intermittent sticking. • Replacement would help ensure proper switch

Heating Service Summary Completed Inspection 1. Customer Concern • Upon arrival, the customer stated that the heating system was not operating. 2. System Diagnosis • Inspected the heating system and found that the inducer motor was operating; however, the pressure switches were not engaging. • Temporarily bypassed the pressure switch for diagnostic testing purposes only to verify the source of the failure. • With the pressure switch bypassed, the heating system started and operated, indicating an issue within the pressure-switch circuit. • The diagnostic bypass was removed after testing, and the pressure switch was not left bypassed. 3. Findings • The homeowner had already replaced one of the pressure switches prior to today’s visit. • Based on today’s testing, the remaining pressure switch appeared to have failed. ⸻ Recommendations • Recommended replacement of the remaining pressure switch. • The homeowner stated that he planned to replace the pressure switch himself. • Advised

Scope of work includes the following: 1. Removal and Disposal: We will remove and properly dispose of the existing pump. 2. Installation of New Pump: We will furnish and install a new 1/2 HP submersible pump. 3. Warranty: The new pump comes with a one-year warranty. 4. Pressure Switch Adjustment: We will adjust the pressure switch to align with the manufacturer's specifications. 5. Purging Air and Sediment: We will purge air and sediment from fixtures to ensure smooth operation. 6. Testing: All work will be tested for proper operation and to ensure there are no leaks. 7. Compliance with Local Codes: All work will be performed in accordance with local building and safety codes. Bladder Tank Installation: 8. Remove and dispose of bladder tank. 9. Furnish and install a new 20 gallon bladder tank, including connection to the existing system and setup. 10. Adjust the bladder tank air pressure and pressure switch to align precisely with the manufacturer's specifications. 11. Warranty: the b

Plumbing Service Summary Completed Work 1. Findings * Employees at the dental office reported that the hallway bathroom toilet was clogged and not draining properly. * All other plumbing fixtures within the office were reported to be draining normally, including fixtures in the neighboring offices. * Based on the findings, the blockage appeared to be localized to the individual toilet/fixture rather than the building’s main sewer line. 2. Toilet Augering * Inspected the affected hallway bathroom toilet. * Ran a professional toilet auger through the toilet trapway to clear the localized obstruction. * The blockage was successfully cleared. 3. System Testing * Flushed the toilet multiple times after clearing the blockage. * Verified that the toilet was draining properly and operating normally. * Inspected the accessible area around the toilet for additional concerns. * No further drainage issues were observed at the time of service. 30-Day Clog Warranty * A 30-day warranty was p

HVAC & Tankless Water Heater Service Summary Completed Work 1. Tankless Water Heater Flush * Shut off the tankless water heater and isolated the water supply. * Connected flushing equipment to the service valves. * Circulated an approved descaling solution through the heat exchanger to remove mineral and scale buildup. * Thoroughly flushed the system with clean water. * Cleaned the accessible inlet water filter. * Restored the water supply and returned the unit to normal operation. * Tested the tankless water heater for proper operation and checked for visible leaks. 2. AC Tune-Up * Completed the AC tune-up in place of the heating tune-up due to the outdoor temperature. * The homeowner opted to postpone the heating tune-up until the end of September. * The AC tune-up was completed because the homeowner’s membership expires in February and the annual AC tune-up had not yet been performed. * Inspected and tested the AC system. * Confirmed

Plumbing Service Summary Completed Work 1. Leak Investigation * Investigated the reported water leak in the crawlspace. * Located the leak on the 3/4-inch copper cold water supply line. * Found a significant crack and visible bulging in the copper piping. * The damage appeared consistent with previous freeze damage that caused the copper line to expand and fail. 2. Copper Water Line Spot Repair * Shut off the water supply to the home. * Accessed the damaged 3/4-inch copper cold water line within the crawlspace. * Cut out and removed the visibly cracked and bulged section of copper piping. * Installed new 3/4-inch copper piping and the necessary fittings to complete the spot repair. 3. System Testing * Restored the water supply to the home. * Pressurized the plumbing system. * Inspected and tested the repaired area for leaks and proper operation. * Confirmed the completed spot repair was functioning properly at the time of service. Important Notice * This service covered a spot

HVAC Service Summary Completed Work 1. System Diagnosis * Inspected the HVAC system after the customer reported that the home was not cooling properly. * Connected refrigerant gauges and performed system diagnostics. * Found high head pressure and low suction pressure, indicating improper system operation. 2. Condenser Inspection * Inspected the outdoor condenser coil and found it heavily clogged with salt buildup and debris. * Determined that the restricted condenser coil was preventing the system from properly rejecting heat. * Noted visible salt-related corrosion on the outdoor equipment. 3. System Condition * Advised the homeowner that due to the amount of salt buildup and corrosion, cleaning the condenser coil could not be guaranteed to correct the cooling issue. * Explained that additional system issues could still be present after cleaning. Recommendations * Recommended HVAC system replacement due to the system’s condition, restricted condenser coil, and salt-related c

Summary of Services Provided *Arrived on site and customer reported that the water supply to the outdoor fixtures was not functioning. *Customer also reported a leak on the water supply line leading to the bladder tank. *Inspected the downstairs powder room lavatory sink after customer reported a leak. *Customer advised the kitchen sink is damaged and beginning to fail and requested an estimate for replacement. *Cut out and re-piped the damaged section of polyethylene piping leading to the bladder tank. *Restored water service to the outdoor fixtures. *Removed the leaking trap beneath the downstairs powder room lavatory sink and installed a new trap. *Tested both repairs and confirmed proper operation with no further leaks. *Provided an estimate for replacement of the damaged kitchen sink. *Everything is functioning properly at this time. Findings *Polyethylene piping leading to the bladder tank was leaking and affecting water service to the outdoor fixtures. *Downstairs powder room l

Scope of Work * Excavate around the existing water line to expose the leaking saddle. * Remove the old leaking saddle. * install new gauge * Install a new saddle and ensure all connections are secure. * Backfill the excavation upon completion. * Test the repair to verify there are no leaks and confirm proper operation. * Clean the work area and remove all job-related debris. Second part of job Scope of work includes the following: 1. Removal and Disposal: We will remove and properly dispose of the existing pump. 2. Installation of New Pump: We will furnish and install a new 1 HP submersible pump. 3. Warranty: The new pump comes with a one-year warranty. 4. Pressure Switch Adjustment: We will adjust the pressure switch to align with the manufacturer's specifications. 5. Purging Air and Sediment: We will purge air and sediment from fixtures to ensure smooth operation. 6. Testing: All work will be tested for proper operation and to ensure there are no leaks. 7. Compliance with Local

Summary of Services Provided *Arrived on site and drained the boiler system to prepare for repair. *Cut into leaking baseboard heating piping located in the bedroom. *Removed damaged section of piping and installed new replacement piping. *Refilled the boiler system and properly purged air from the heating lines. *Ran the heating system to test the repair. *Confirmed proper operation with no leaks and no air remaining in the system. *Everything is functioning properly at this time. Findings *Baseboard heating piping in the bedroom had developed a leak and required replacement. Recommendations *Recommend monitoring the heating system during normal operation and contacting ASAP Plumbing, Heating & Cooling if any additional leaks or heating concerns arise. Warranty *One-year warranty on repair performed today. Thank You For Choosing ASAP Plumbing, Heating & Cooling! Please Dave’s service today!